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CCNA Service Provider Operations


The Cisco CCNA Service Provider Operations (CCNA SP Operations) certification validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.

View certification details (on official Cisco site).