NIL Classroom Training


Supported by the network of partners we are able to support you with a comprehensive schedule of classroom training offerings at a number of locations and in different languages. Classical classroom courses provide the most intense and effective learning experience. Our instructors are delivering standard and custom courses on-site around the world. You may select from a number or pre-scheduled courses or benefit from our experience in compiling customized courses tailored to your specific needs. Should you just have the need to get hold of an expert to train your audience, you may also want to check out our network of experts.

Registration Process
If you're interested in attending one of our offerings, please register using any one of the following means:


Through the WEB via our course schedule and shopping cart tool; you may pay either by credit card or request alternative payment methods


By fax – as above; just before the checkout you can print the page and fax it to +386 1 4746 501.


By email – send us an email specifying the desired course and date to training-request@nil.com
Please register at least 15 working days prior to the course start date. All successful registrations are confirmed by email the same or the next business day. All confirmed registrations are subject to cancellation policy, please see below.

Request a Quote
Should you need an on-site course or a series of specialized courses, please describe your requirements and we'll get in touch with you to work out the details. We can also help you in designing a customized training solution targeted at your particular environment and technology mix - tell us what your needs are and we'll work together with you to develop an optimum solution.

If you need additional information, please review the description of our educational services.

Course Cancellation
Confirmed registrants may cancel their attendance at a specific course up to 15 working days in advance of the scheduled course date without penalty. Cancellations made within 6 to 15 working days before the scheduled course start date will be liable for 30% of the course fee. Cancellations made within 5 working days of the start of the registered course or in the case of a "no-show", will be liable for the full cost of the course.

All cancellations must be confirmed in writing with the Enrolment Coordinator. Enrolment Coordinator contact information is stated in the course confirmation email message. This contact must be used for all correspondence relating to the cancellation.

Attendee substitutions are allowed only prior to the course beginning.

NIL reserves the right to cancel courses at any time, without responsibility for any cost or subsequent damage to the registrants, or their agents. Whenever possible NIL will give two weeks notice for course cancellations. In the case of courses cancelled by NIL, prepaid course fee is refundable in full.

Payment
For payments based on pro-forma invoice the payment should be done to the bank account indicated on the pro-forma invoice. The payment should be received by NIL prior to the course beginning. Checks and credit cards are also accepted.

Major credit cards may be accepted in payment for listed services of NIL. Currently we accept American Express, Visa, MasterCard and Diner's Club credit cards. If you wish to use a credit card, please provide us with your credit card number and expiration date when you initiate the transaction with NIL, that is, when you place an order, enroll in a class, etc.

You will receive an invoice-like document to provide the details of the charge and confirm that we have charged it to your credit card. Your credit card will be billed by:
NIL Data Communications Services Gmbh
Neubauguertel 41
1150 Vienna
Austria

Your credit card statement should show the "invoice number" as well as a brief description and a phone number you may call if you have any questions about the charge.

Complaints
All complaints must be submitted in writing within eight days after date of delivery. Exceeding of this term will nullify all claims made against us.

A complaint does not postpone payment obligations.

For all further information concerning billing-invoicing and issuing of factures, please send an e-mail to: epayment@nil.com



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