New Cisco IP Contact Center Express Specialist Certification
Cisco Systems has announced a new specialist-level certification for IP Contact Center (IPCC) Express.
The
Cisco IP Contact Center (IPCC) Express Specialist
certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco IP Contact Center (IPCC) Express Edition. The recommended training to achieve this certification is IPCC Express and IP IVR Deployment
(CRSD)
course.
Reference:
Cisco Systems
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